Privacy Policy
Last Updated: August 2026 • SKYWAY AIRPORTASSIST LLP
1. Introduction
SKYWAY AIRPORTASSIST LLP ("SAA LLP", "we", "us", or "our") is engaged in the business of providing airport-related travel and hospitality services, including but not limited to Meet & Greet services, hotel accommodations, vehicle transfers, leisure travel arrangements, air ticketing, and other travel assistance services at airports across India and internationally.
SAA LLP may act as a direct service provider, aggregator, facilitator, intermediary, or agent for services offered through its platform and partner network. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you use our services, visit our website, access our mobile applications, communicate with us, or otherwise interact with SAA LLP through any channel. This Website and related digital platforms are developed, owned, and operated by SAA LLP and are made available to users for accessing information, booking services, and engaging with our offerings.
By accessing or using our Website, mobile applications, or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Your name, email address, phone number, and mailing address.
- Booking Information: Details about your bookings, including your travel itinerary, flight information, passenger lists, and service preferences.
- Payment Information: Credit or debit card details, billing address, and other payment-related information processed securely through licensed payment gateways.
- Device Information: Your IP address, device type, operating system, and browser specifications.
- Location Information: Your geographic location, as determined by your IP address or device settings.
- Communication Information: Records of your communications with us, such as emails, phone calls, or chat messages.
3. How We Collect Information
We collect information directly from you when you:
- Create an account with us
- Make a booking on our platform or partner portal
- Contact our customer support desk
- Use our mobile applications or website
We may also collect information automatically through the use of cookies, web beacons, and similar technologies to improve system functionality and analytics.
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide you with our services and complete your bookings.
- To communicate with you about your bookings, including sending confirmation vouchers, live flight updates, and airport coordinator reminders.
- To process your payments securely and handle any refunds or disputes.
- To improve our services, user interface, and website performance.
- To personalize your experience on our website and mobile applications.
- To comply with applicable aviation, tax, legal, and regulatory requirements.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party service providers who help us deliver our services, such as payment processors, customer support providers, airport ground handlers, and marketing platforms.
- Business Partners: Our authorized partners who offer complementary travel, lounge, or transfer products and services.
- Legal Authorities: Law enforcement agencies, airport security authorities, or other regulatory bodies as required by law.
6. Data Security
We implement reasonable and robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always an inherent risk of unauthorized access to your information.
7. Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access and rectify your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Restrict the processing of your personal information.
- Data portability.
To exercise any of these rights, please contact us using the official contact information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational or regulatory requirements. Any changes will be posted directly on this page with the updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: